Help Otsuka invest in the growth, productivity and happiness of their employees.
With their business booming and their resources facing increased demands on their time, Otsuka wanted to provide tools for long-term success, job satisfaction and efficiency to their employees. Otsuka wanted an ongoing and comprehensive program to help their employees master managing their time and working effectively in teams.
Starting with an initial ½ day large group coaching session, we introduced employees to the core concepts and strategies of time mastery, including common interruptions and how to quickly resolve them. Each participant created their own self-evaluation and ended the session making commitments to specific behavior changes, choosing an accountability partner to provide ongoing support. The Otsuka executive team wanted their staff to have an easy way to put their learnings into practice post-workshop, so we provided 26 weekly “Grab and Go” emails, each including a tip for time mastery and suggested strategy for implementation.
Three months following our large group workshop, we led 2-hour small team sessions, providing guidance to help team members navigate around their unique obstacles, triage time management crises and quickly resolve competing demands. Working with Otsuka’s vision to provide on-going education for their employees, we conducted two additional large group coaching sessions as well as another round of small group check-ins in between to help employees continue to problem solve throughout the year.
To ensure that new hires integrated easily and efficiently, we conducted 90-minute refresher sessions for all new hires and their teams on their first day. We also provided targeted private sessions as needed for groups of 3 peers with similar roles and a few teams struggling to work together efficiently.
Otsuka executives received praise and elation from their employees on the skills that they learned, particularly the information on time blocking and controlling email. Teams loved hearing each other’s challenges, questions and solutions in their small group sessions, and experienced improvements in their day-to-day communication and teamwork based on this. Otsuka also experience a bump in their bottom line from the increased productivity, now that employees were feeling better able to use their time and focus on their roles' primary objectives more.