Impeccable Service

Impeccable Service

Last week, I arrived at a small midtown cafe for a breakfast meeting with a prospective client. As I walked through the door, the host enthusiastically greeted me by name, (though I had never been there before), confirmed who I was there to meet (also by name), and escorted me with authentic familiarity to the table. His warm and engaging style made my prospect and I feel like old friends, and set the tone for an incredibly productive meeting...

Minimize Interruptions While Keeping Everyone Happy

Minimize Interruptions While Keeping Everyone Happy

Interruptions are one of the most challenging aspects of working with others. Like everyone, you want to be reasonably accessible to the people you work with, and a true team player. But an over-the-top need to people-please can be a time trap; if you spend all day in helper-mode it's at the expense of completing more revenue-driven tasks.

Show Yourself some Love

Show Yourself some Love

Many moons ago, I loved to cook.  It was fun to experiment in the kitchen—to have a vision for something exotic (baklava) or even ordinary, like minestrone, and make it happen. But somewhere along the way, after having a child, and launching my business, cooking and all the prep involved with it became an exhausting chore.