NCEM

Impeccable Service

Impeccable Service

Last week, I arrived at a small midtown cafe for a breakfast meeting with a prospective client. As I walked through the door, the host enthusiastically greeted me by name, (though I had never been there before), confirmed who I was there to meet (also by name), and escorted me with authentic familiarity to the table. His warm and engaging style made my prospect and I feel like old friends, and set the tone for an incredibly productive meeting...

Prioritizing Productivity: A Day in The Life of a "Slashie"

Prioritizing Productivity: A Day in The Life of a "Slashie"

My Slashie profile can look intimidating at first glance: Entrepreneur / Business Owner/Author/Speaker/Organizational Coach/Boss/Bae/Mom/Friend/Swimmer/Shower Singer. I’m used to wearing many hats and juggling numerous responsibilities with my clients, staff, family and friends. Though my to-do list is often lengthy, I enjoy the challenge and conquer my days by making every moment as productive as possible...

Minimize Interruptions While Keeping Everyone Happy

Minimize Interruptions While Keeping Everyone Happy

Interruptions are one of the most challenging aspects of working with others. Like everyone, you want to be reasonably accessible to the people you work with, and a true team player. But an over-the-top need to people-please can be a time trap; if you spend all day in helper-mode it's at the expense of completing more revenue-driven tasks.